North Carolina Tax Professionals & Tax Offices

Fees for other optional products or product features may apply. Limited time offer at participating locations. It was advertised that simple tax filings would be FREE if done. All well until the end of my State tax whereupon I was informed that I had to upgrade to Delux for $40 just because I had made quarterly estimated tax payments.

I have used Turbotax the last several years and always had to pay. In the end there is no free option, you always have to pay. One year my fee was taken out of my bank account before I received my refund. I was given no notice and it caused overdraft charges to my account. And to note, this year I paid to file both 2019 state/federal taxes, and was blocked from completing the efile. They wouldn’t even provide a printable copy for me to mail to IRS.

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Fees apply to Emerald Card bill pay services. See Online and Mobile Banking Agreement for details. The tax identity theft risk assessment will be provided in January 2019.

TurboTax’s Free filing is limited to people with W-2 and Social Security income. If you had unemployment income in 2021, you won’t qualify . People with HSAs and child care expenses won’t qualify for the free filing option.

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Treasure the customer who accepts the return policy with grace. These provisions limiting your liability do not apply to debit transactions not processed by MasterCard or to unregistered cards. Emerald Card Retail Reload Providers may charge a convenience fee. Any Retail Reload Fee is an independent fee assessed by the individual retailer only and is not assessed by H&R Block or MetaBank®. For a full schedule of Emerald Card fees, see your Cardholder Agreement.

Yes, I have been charged since 2014. I would do my son’s too and would have to pay both times. I have used Turbo Tax for a few years and have always been charged.

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This past year joined the military and used online. Had to purchase online support which is crazy expensive who then said I needed to purchase the CD. I have used turbo tax for more than a decade. I have been paying TurboTax since 2005. The language always states, “free”; until the end when it is time for one to transmit paperwork and file.

• I have been using Turbo Tax for about 9 years now and have had to pay for the last 5 years at least.
• Discount must be used on initial purchase only.
• I kept going to the irs site to start with the free file and then when I got to the end of the tax file, I was switched over to the paid site and charged $99.
• Computers are very good at accurate calculations when programmed correctly.
• If your needs are a little higher tech, Office Depot carries the top brands in laptops, tablets, printers, monitors, and data storage devices.
• The “free filing” is misleading as they let u fill out all the information and then notify you after everything is filled out that there is a fee to file electronically.

Find it hard to sort out taxes. Where as people who are high earners or with high net wealth and learned how the system works can hire CPAs accountants to help them sort out these things. How do I get in on this lawsuit? Turbotax screwed me big time.

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For me, the first sign of trouble popped up when the software spotted the letter W in box 12 of my W-2. A few basics should tell you I’m a fairly standard Millennial taxpayer. I’m not married and I have no children. I have no investments outside of my 401 and my apartment is a rental.

• I have prepared taxes for friends and family for many years and I have used Turbo Tax free editions.
• If you can’t avoid taxes, you might as well make them as painless — for you and your pocketbook — as possible.
• Please add me to this claim.
• I have been using Turbo tax for six years and always have to pay for filing.
• The Free filing option also allows filers to claim the Child Tax Credit, Student Loan Interest Deduction, and the Earned Income Credit.
• Additionally, was not able to get refund for an automatic billing for a download that I never downloaded or used.

I would like to add to my previous comment. The my would never give me the code or the free version as I was told when calling. Please add me I ve tried to figure out why it still charged me when I selected the free edition more than once. I have used Turbo tax for many years and have always had to pay to file.

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If I can get some of my money back that would be great. How to get money back from TurboTax? They have always tricked me to pay them both for Fed and State taxes preparation even when I was eligible for free version. If you’re not satisfied, return it to Intuit within 60 days of purchase with your dated receipt for a full refund. Every year I use turbo tax and every year I paid them. I use them every years also.

It has baffled me as to what “free filing” I was getting. It is very difficult to get a human to talk with me when I questioned this. I’ve used TurboTax and was charged a filing fee for Fed and State, and since I was a Lyft driver, I was charged an additional fee to file that income. I used this program for 2017 and 2019. When I tried to e-file, the program rejected the tax return. I ended up mailing it for 2019 and still paid for the program.

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Ive used Turbo tax since 2017 and I’ve been charged every single time. I have used TurboTax for years and was given the free filing selection due to low income. But at the end I always had to pay.

Every single tax software says its free, until you tell them you own a business or a house and that’s when they charge you!! They don’t tell you that too begin with! I have used Turbotax for years. One of the reasons for purchasing and using the office depot turbotax 2016 software was for the “Free State Filing” that was supposed to come with it. However, in recent years, I have been getting hit with the requirement to pay for filing my state return even though the box said “one state filing comes with it”.

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I have paid around $150 or more, each year, to file my taxes. Then an addt’l fee just to use the direct deposit option.

My family has always us tt we also were charged even though we qualified. For years I paid not understanding why. I barely make any money and need all of it. I want those fees returned to me.

He also said the notice that appeared on the Intuit sign-in and account recovery pages contained several similar hyperlinks that could cause confusion. Links that appeared on both pages bound customers clicking on “sign in” or “continue” to TurboTax’s Terms of Use — and those terms contained the arbitration clause at issue. The company is required to create at least three blog posts each year between Jan. 15 and April 15 for the purpose of informing customers about the IRS Free File Program. Software tools for tax filing can save time, resources and eliminate the risks of calculation errors. TurboTax is offering refund advance loans up to $4,000 this year.